Studio information · Updated 27 October 2026

Bookings, packages & cancellations

Clear information to help you plan your appointment at our Mawson Lakes studio.

Enquiries and confirmed appointments

Choose an appointment through our online booking system. Follow the confirmation and preparation instructions supplied for your visit.

Your confirmed booking provides the full studio address and arrival details. Required consultation and consent forms are supplied before your appointment. Each service is subject to individual suitability; results vary.

Payment options

Pay securely through our online booking system using Visa, Mastercard, American Express or Apple Pay, where supported by your device. Available payment options and the amount due are shown before you confirm payment. This website does not collect your payment-card details.

Afterpay is available for eligible purchases through online booking or self-checkout, subject to approval and the provider's terms. Availability is confirmed at checkout.

You may choose to pay in full before your appointment instead of paying only the required deposit. Any payment made is credited toward your appointment total; the cancellation terms below still apply.

Deposits, changes and cancellations

Single teeth-whitening and body-contouring appointments require a 30% deposit when booking. Spray-tan appointments require full payment upfront. The amount is shown before you confirm and is credited toward your appointment total.

You can cancel or reschedule online until 24 hours before your appointment and receive a full refund of the deposit under the booking policy. Inside that window, contact the studio directly; the deposit is non-refundable for late cancellations or missed appointments, subject to your rights under Australian Consumer Law. No additional late-cancellation or no-show fee is currently applied.

Package purchases and redemption visits follow the payment details displayed at checkout; the single-appointment deposit rate does not describe a package purchase. If you are unwell, have an emergency or your suitability changes, contact us as soon as possible so we can discuss your circumstances.

Launch offers

Launch offers are for new clients during our first four weeks of trading. Standard prices and the services included are shown in the current menu.

Package visits and expiry

  • Founding Client Body Contouring Package — 3 Sessions — $429

    3 separately booked visits · 75 minutes each · valid for 36 months from purchase.

    • Three sessions for one standard treatment area
    • Save $78 compared with 3 standard sessions ($507)
    • New clients during our first four weeks of trading
    • Appointments follow your suitable treatment plan
  • Spray Tan — 3 Sessions — $120

    3 separately booked visits · 45 minutes each · valid for 36 months from purchase.

    • Three Signature Spray Tan appointments
    • Save $15 compared with 3 standard tans ($135)
    • Personalised colour, preparation and aftercare
  • Teeth Whitening + Maintenance — $299

    2 separately booked visits · 75 minutes each · valid for 36 months from purchase.

    • One Signature Cosmetic Teeth Whitening appointment
    • One Whitening Maintenance appointment
    • Save $29 compared with separate standard visits ($328)
    • Maintenance timing follows product guidance and suitability

Package appointments are separate visits. Suitability applies at each visit; maintenance and contouring intervals follow your individual plan and product or equipment guidance.

Gift cards

Online gift-card purchasing is being finalised. Availability, delivery and terms are confirmed before purchase. Purchased gift cards are valid for at least three years from issue, with expiry shown on the card. Gift-card expiry is separate from treatment-package expiry. See gift-card information.

Questions, service concerns and refunds

Contact us if you have a concern about a service, package or payment so we can discuss an appropriate solution. Nothing in our offers or booking terms excludes rights or remedies under Australian Consumer Law.

Independent information about consumer rights and guarantees is available from the ACCC.

Questions? Email hello@bodybeyondthescale.com.au.